When You Have Full Access Permissions to a Shared Mailbox Only default folders that you have permissions to, such as Inbox, Sent Items, Deleted Items, and Calendar, will appear in the folder list without top-level mailbox folder permissions. If you have permissions to custom folders in the mailbox but not to the top-level mailbox folder, the custom folders will not appear in the folder list. Īdd the mailbox under Open these additional mailboxes. On the Tools menu, click Accounts > Advanced > Delegates.

You can also use this method when you have full access permissions to a mailbox. Use this method if you are a delegate for another user's mailbox or when you have permissions to several folders in a shared mailbox. When You are a Delegate for Another User's Mailbox If another user has shared an inbox, primary calendar folder, or primary contact folder with you, use this method to open the user's folder.

Outlook for Mac does not support Auto-mapping of shared mailboxes Therefore, you must follow the procedure below to add the mailbox to Outlook.

If you do not have 'Send As' or 'Send On Behalf of' permissions for the account, email from the account will not be sent. This lets you select the account in the From field regardless of whether you have permissions to send from this account. When you use any of these methods, the shared mailbox account is added as an option in the From field when you compose emails. Have your delegate(s) send a test email to confirm that it is working.This document applies to Outlook for Office 365 for Mac, Outlook 2016 for Mac and Outlook 2019 for Mac.Ĭhoose the appropriate option depending on whether the mailbox is shared with you or you are a delegate for another user's mailbox.

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Please review them carefully as you can give someone total control over your mailbox if you would like. There are different levels of access for different needs.

Option 3: Set any of them to whatever you want.

This means they can respond to emails for you. This gives the users access to your Inbox and the ability to send emails on behalf of you.

Option 2: Set Calendar and Inbox as 'Reviewer' and everything else None.

This gives the users access to your calendar and the ability to send emails on behalf of you.

Option 1: Set Calendar as 'Reviewer' and everything else None.

Find and add the user you would like to give permission to and click Ok.

Go to 'File' > 'Account Settings' (keep current formatting).

How to be a delegate in outlook for mac